Q1
Is there any relevant certification for customized products?
We will confirm the certificates required for the product with the customer before customization, and complete all the agreed certifications before the product is delivered, and write it into the contract agreed by both parties.
Q2
What is your payment terms?
T/T 30% as deposit, 70% paid off before delivery. We will show you the photos of the products and packages before you pay the balance.
Q3
Do you test all your goods before delivery?
Yes, we will do final inspection on the goods before delivery.
Q4
How about after-sales support?
We provide lifetime technical support, and our engineers provide 24-hour online technical support.
Q5
How about your delivery time?
Generally, it will take 3 to 30 days after receiving your advance payment. The specific delivery time depends on the item and quantity of your order.
Q6
Can you assist us in customs clearance?
We can cooperate with customers to handle relevant customs clearance procedures and issue corresponding customs clearance materials.
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